Discover our services
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On each product page, you'll find a "Check availability in store" feature where you can check if the item you're looking for is available in one or several of our points of sale. We then recommend contacting the Store you've selected to confirm stock information and make a reservation.
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Online reservation is not available, but you can contact your nearest store by phone to reserve the item you're interested in.
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About to confirm your order but unsure about your choice of item? Make the most of our in-store sales advisors via our chat for some extra guidance!
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Recently, we have been informed about the existence of numerous fraudulent Longchamp websites and social media accounts in Malaysia impersonating Longchamp, and received queries regarding orders placed via these channels. Unfortunately, we do not have visibility over these orders and cannot guarantee the authenticity of the products offered by these unauthorized channels. We strongly advise you to purchase Longchamp products only from our official website or in our boutiques to ensure the authenticity and quality of the merchandise. You may also find the official social media channels on our official website.
Only a purchase made on our official Longchamp.com website, in a Longchamp Store or from an authorised distributor (concession in a department store or retailer) can guarantee the authenticity of an item.
An original invoice is issued at the time of purchase, whether made online or in one of our Stores.
We can neither guarantee nor verify the authenticity of an item bought outside of an official point of sale.
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Longchamp can issue you with an invoice duplicate for your purchase, whether recent or older.
We invite you to contact the Store or retailer where the purchase was made - you can find all the contact details for our points of sale here.
